Services

Cloud Services

Cloud Services

Our Cloud Services provide information technology as a service (ITaaS) with delivery on demand, with more features from what you normally get with an on-premise service, and your payment based on the actual usage which means significant savings on your bill. Cloud computing services range from full applications and development platforms, to servers, storage, and virtual desktops.

Key Features & Benefits

On demand - online self-provisioned resources
Flexibility - scale up or down as needed
Virtualization - quick allocation/reallocation with cloud based servers
Multi-tenancy - shared resources among multiple users
Network-access - web-browser and networked based access


Colocation

Englighten I.T. Solutions takes pride in offering a reliable and secure colocation hosting services at a price you can afford. With our 100% uptime backed by 24/7 customer support you can sit back and relax knowing your business is always online and making profit. Get the most out of your existing hardware and legacy applications, plus setup your operation for a future in the cloud. We will help deploy and manage your existing infrastructure in best-in-class data center facilities and eliminate the hassle and cost.


Internet & Voice Connectivity

Get the best in-depth analysis on the Connectivity market based on reports that evaluate vendors on their completeness of vision and ability to execute. Bandwidth, connectivity, and redundancy are now available as a cloud service, with an affordable prices that will be within the budget of even the smallest of businesses. Our solutions range from small wireless connections, T1s, and cable Internet, all the way up to the GigE and 10 GigE fiber to serve the needs of any global enterprise.

Type of Service

Voice & Data
Fiber Networks
Internet Access
MPLS Network
Broadband
Cable & DSL
Local Area Networks (LAN)


Contact Center

Contact Center

Our Contact Center as a Service (CCaaS) model allows businesses to purchase only the technology they need, which reduces the need for internal IT support. Take advantage of a cloud-based customer experience solution that will let you utilize all the tools at the fraction of price. There are dozens to choose from and we will help you find and integrate the right one.

Key Features & Benefits

Leading providers cloud contact center arena (All the leaders in Gartner Magic Quadrant) : inContact, Five9, TalkDesk, ConnectFirst, Genesys, 8x8, TCN, Fusion, Mitel, Serenova, EvolveIP, Broadsoft.
Executive leadership with years of experience building the channel for the nation’s largest contact center provider.
We protect you with comprehensive leader registrations process. Complete understanding of how each UC provider ties in to these contact center providers.
3rd party knowledge base on products that tie into contact centers, PBX, WFM, CRM, WFO, IVR, DaaS & VDI.


IoT (Internet of Things)

Let us help you automate monitoring for your businesses in the select industries, by delivering substantial time and money savings. Our solution solves remote monitoring challenges while reducing human error by combining eficient wireless sensors and gateways with industry-leading monitoring applications, real-time reporting, and instant SMS text message alerts.

Built for support of the regulatory requirements of major government agencies:

Food Safety & Inspection Service (FSIS)
Environmental Protection Agency (EPA)
State and Local Health Departments
Center for Disease Control (CDC)
Food & Drug Administration (FDA)


Marketing

Groundbreaking marketing technology with omni-channel solutions that connects brands of all sizes with prospects, while engaging with current customers. Increase visibility and build loyalty, managen content and track results for your customers with an easy to use suite of innovative online social and mobile marketing tools. Our on-demand support staff works behind the scenes so your clients can grow their business successfuly.


Managed Services

Take the advantage of one source - one company model built for performance. We know how to run a network because we partner with some of the largest communications companies in the country, and we'll help you access a nationwide managed enterprise solutions for your communications backbone.

Key Features & Benefits

Manage rapidly-growing networks in a cost-effective manner
Reallocate capital and IT resources to maximize productivity
Secure high-quality services for employees and customers


Mobility

We can provide solutions for extensive wireless and wired access capabilities, as well as one of the world’s most advanced and powerful IP backbones. Providers of 4G LTE networks and the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries; the largest Wi-Fi network in the United States; and the largest number of high speed Internet access subscribers in the United States.

Data Bandwidth Plans (Phones, Tablets, iPads, Hot Spots, etc.)
Expense Management
Lifecycle Management
Phones
Security


SD-WAN

SD-WAN

A wide area network (WAN) might be used to connect branch offices to a central corporate network, or to connect data centers separated by distance. In the past, these WAN connections ofen used technology that required special proprietary hardware. The SD-WAN movement seeks to move more of the network control is moved into the “cloud,” using a sofware approach.

Key Features & Benefits

Replace high cost MPLS/private bandwidth with low cost internet connections.
Respond in real time to network performance and route around issues.
Easy to deploy and maintain.
MPLS-like performance of real-time and important applications (QOS).
Application level analytics.


TEM (Telecom Expense Management)

Telecom Management applies to circuits, mobile lines, and cloud services. Telecom Management can include:

Comparing existing costs to current available pricing
Project Management for new locations and upgrades
Auditing that providers are billing correct amount
Trouble Ticket Management & Escalation
Circuit Monitoring
User Utilization


Television

We provide TV solutions that provide an “at-home” or “at-work” viewing experience with flexible programming options.

DirectTV for Business
Business TV
TV Solutions


Unified Communications as a Service UCaaS

Unified Communications

Get your voice, messaging, and collaboration functions on a single platform to deliver a complete, integrated business communications solution. When using all-in-one solution from a single vendor on an unified communications platform you can help your company’s productivity, while keeping your total cost of ownership low.

Key Features & Benefits

Optimize your business communications with enterprise-class voice, fax, text, call handling, mobilenapps, and BYOD capability
Provide a consistent feature set and user experience to all users around the globe
Integrate BYOD smartphones and tablets into business phones
Manage your entire system whenever, wherever you want
Seamlessly integrate with business applications


VoIP Voice over IP

Voice

Today, VoIP (Voice Over Internet Protocol) replaces technologically stagnant phone systems that have capital expenditures and excessive maintenance costs with a reliable and secure cloud based voice solution. Benefits of VoIP are:

Scalability – pay for what you need now and scale up with single seats or voice channels as needed.
Reliability – uses dedicated or shared Internet and can fail over as needed to multiple connections ranging from fiber to low cost broadband to cellular 4G/5G.
Unified Communications – business calls can be made and received over different devices and platforms. Use phones or mobile devices or computers.
Productivity – never miss a call as simultaneous or “follow me” options allow administrators or workers to set call routings.
Cost Savings – Features that telephone companies charged extra for are included. Free up dedicated employees or replace vendor maintenance contracts with easy to use portals that can be accessed from any Internet equipped computer, tablet or smartphone to managing features and moves/adds/changes.
Integrate technologies like SMS texting, video conferencing and even AI (Artificial Intelligence) to help your business.
Contact/Call Center hosted in the Cloud provides highly scalable skill based call routing. Features previously available on cost prohibitive premise based equipment now can be used by the SMB business.
Let us evaluate your current and future needs to select the best in class provider from our VoIP/UCaaS partners.


Wide Area Networks (WAN)

If you run a multi-location business and looking for the solution that is not restricted to the same geographical location, we have a portfolio of providers that can setup a geographically distributed private telecommunications network that interconnects multiple local area networks (LANs). We can also setup a virtual private network (VPN) facilitates connectivity and security between WAN sites. Different VPNs can be utilized for different use cases.

Get In Touch

Enlighten I.T. Solutions

 

PHONE

(210) 871-8949

info@enlightentx.com

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